Epworth HealthCare is Victoria's largest not-for-profit private hospital group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
Previously the operating theatre schedule was hand-written by an administrator on a traditional whiteboard. The administrator needed to attend to the whiteboard at its physical location and manually made changes. It was time consuming, and accuracy was not guaranteed. Working together with the Epworth team, Cybercast developed an expert bespoke application that enabled the theatre schedules to be uploaded and displayed on digital screens at different locations, remotely from the administrator’s computer. Live updates were just one click away. It is crucial that doctors and nurses were guided to their assigned theatres with accuracy in a timely manner.
Another bespoke application was its Digital Residency Directory. Residents shift and change. Cybercast digital signage ensures that the resident information including doctor profile, services provided and room location is always accurate and up to date.
Types of messaging included timely COVID-19-related updates, doctor profiles and donor recognition that were published on displays across the full network, as well as location-specific content on custom playlists.
With the deployment of Cybercast, Epworth has enhanced its branding as the innovator in the health industry pioneering in the process of digital transformation.
Cybercast is an effective and efficient communication platform that serves as a means of conveying critical and timely information across multiple locations with assurances of network health. Cybercast has helped Epworth communicate with their doctors, nurses, staff, residents, visitors and patients with the right content, at the right time, in the right place and in a very simple way.
Cybercast digital signage solution has helped Epworth reduce operational costs significantly. Usage of prints and posters have been minimised, enabling Epworth to achieve a clean and professional appearance as well as reduce the carbon footprint.
The content management and network administration of Cybercast are user-friendly, intuitive and effective. The deployment of campaigns to multiple screens of various sizes and configurations needing to play specific contents with relevance was made so easy to operate with that one does not need to be technically savvy to master Cybercast.
With the solution supporting a network spanning across multiple locations, the new solution had full support from Cybercast including services, training and system monitoring to ensure network health.
Cybercast provided not only the full technology solution but also the deep knowledge and commitment to continue supporting Epworth on what they needed for success.
SONIQ X CYBERCAST